Privacy Protection

Gardens and Plants is committed to making sure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. This privacy policy will explain how our Gardens and Plants uses the personal data we collect from you when you use our website.

What data do we collect?

Gardens and Plants collects the following data:

  • Name

  • Contact information including email address and phone number

  • Demographic information such as postcode, and preferences

  • Other information relevant to your garden project

How do we collect your data?

You directly provide Gardens and Plants with most of the data we collect. We collect data and process data when you:

  • Voluntarily complete and submit the “contact us“ form on our website

  • Use or view our website via your browser’s cookies

How will we use your data?

Gardens and Plants requires your information to:

  • Understand your needs and provide you with a better service

  • Improve our services. We may send a survey or request a review using the email address which you have provided

  • Customise the website according to your interests

How do we store your data?

Gardens and Plants is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

What are your data protection rights?

Gardens and Plants would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Gardens and Plants for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Gardens and Plants correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Gardens and Plants erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Gardens and Plants restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Gardens and Plants’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Gardens and Plants transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Cookies

Cookies are text files placed on your computer, with your permission, to collect standard internet log and visitor behaviour information.

For further details, visit allaboutcookies.org.

How do we use cookies?

Gardens and Plants uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

  • Monitoring which pages you find useful and which you do not

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

What types of cookies do we use?

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to your needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser.

Privacy policies of other websites

Our website may contain links to other relevant websites. Please note that our privacy policy applies only to our website, once you leave our site, we do not have any control over other website’s privacy policy.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to our privacy policy

Gardens and Plants keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 24 October 2022.

How to contact us

If you have any questions about Gardens and Plants’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.